Shipping policy

SHIPPING POLICY

Processing Time

All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods & Delivery Times

We offer the following shipping options:

• Standard Shipping: 7-15 business days • Express Shipping: 3-7 business days (when available)

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free Shipping

Enjoy FREE standard shipping on all orders over $50!

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can use this number to track your package's journey to your door.

Shipping Locations

We currently ship to addresses within the United States. For international shipping inquiries, please contact us at emelinehonfoga@gmail.com.

Delivery Issues

While we carefully package all orders, we are not responsible for items damaged or lost during transit. If your package arrives damaged, please contact the shipping carrier immediately to file a claim. For missing packages, please wait until the estimated delivery window has passed before contacting us.

Address Changes

Please ensure your shipping address is correct before completing your order. We cannot change the shipping address once an order has been processed.

Holidays & Weather Delays

Please note that delivery times may be affected by holidays, peak seasons, or severe weather conditions. We appreciate your patience during these times.

Questions?

If you have any questions about shipping or your order, please don't hesitate to contact us at emelinehonfoga@gmail.com. We're here to help!